Terms And Conditions

Introduction

Welcome to MXEats, an online platform providing food delivery services. These Terms and Conditions ("Terms") govern your use of our website and mobile application ("Platform"). By accessing or using our Platform, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Platform.

Eligibility

To use our services, you must be at least 18 years old or have the consent of a parent or guardian. By using our Platform, you represent and warrant that you meet these eligibility requirements.

Account Registration

To place orders through MXEats, you must create an account. You agree to provide accurate, complete, and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Use of the Platform

You agree to use our Platform only for lawful purposes and in accordance with these Terms. You must not use the Platform in any way that could damage, disable, overburden, or impair our services or interfere with any other party's use of the Platform.

Orders and Payments

  • Order Placement: Once you place an order, you will receive a confirmation email. This email is only an acknowledgment of your order and not an acceptance of your order.
  • Payment: Payments are processed securely through our payment gateway partners. You agree to pay all fees and charges incurred in connection with your orders, including any applicable taxes.
  • Cancellation and Refunds: Orders can be canceled within a specified time frame before preparation begins. Refunds are subject to our refund policy.

Delivery

  • Delivery Times: Estimated delivery times are provided during the ordering process. We strive to meet these estimates, but actual delivery times may vary due to factors beyond our control.
  • Delivery Charges: Applicable delivery charges will be displayed at checkout. These charges may vary based on your location and order size.
  • Delivery Issues: If there are any issues with your delivery, please contact our customer support within 24 hours.

User Conduct

You agree not to:

  • Use the Platform for any illegal or unauthorized purpose.
  • Post or transmit any content that is unlawful, defamatory, obscene, offensive, or otherwise objectionable.
  • Attempt to gain unauthorized access to our systems or networks.

Intellectual Property

All content, trademarks, and data on the Platform, including but not limited to software, text, graphics, logos, and images, are the property of MXEats or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, MXEats and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless MXEats, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Platform or your violation of these Terms.

Termination

We reserve the right to terminate or suspend your account and access to the Platform at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Platform, us, or third parties.

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

Contact Us

If you have any questions about these Terms, please contact us at:

MXEats Support
info@miracuves.com

+919903909333

By using MXEats, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.